FAQ

How long do I keep the suit on?

Most owners keep the suit on for around 4-5 days at a time, taking off to wash it if necessary or just to give the pet some supervised time out of it. Then back on for 4-5 days or so. Please check around all the edges of the suit for any rubbing on the skin and for any matting on long hair.

Why are some edges uneven?

The suits are hand cut to help with stretch capacity and reduce machine processing which can result in some uneven edges but this does not affect their efficacy.

If the suit rides back do I just adjust it back up?

The suits can ride back as our pets move about so simply and gently adjust it back into position as often as you need. Some breeds ride back more often and thats ok, just keep adjusting them forward.

My dog doesn’t want to walk initially when I put the suit on or walks funny, any tips?

This can be quite common at the start of wearing the suit. Just offer some small treats to get them to move forward getting them used to the initial feel of wearing the suit which shouldn’t take too long.

Can I wash my suit?

Yes DogEase washes very well. The instructions are underneath the logo at the back of the neck area. Wash in 30 degrees, the bamboo should dry quickly.

My dog has long hair, do I need to worry about matting?

Always be aware that matting can happen in long haired animals. To help with this smooth the hair down with your hand underneath the suit at least daily.

What if my pet is chomping the suit?

Some animals will chew around the suit so please keep an eye on them as DogEase is not indestructible.

What if my pet is in between sizes?

We would never tell you what size to buy as our dogs are so varied, but you should use length and weight for the sizing chart and watch the fitting video to help you make your decision. Some owners say the suit is better being slightly too big than too tight and some may order 2 sizes returning one unused. Returns are only accpeted on suits that have not been fitted onto the pet so we can return them to stock.

How long will my order take to arrive?

Orders are sent out by a fulfilment company who aim to send them within 24 hours and are sent 1st class ‘signed for’ Mon-Fri only. Royal Mail can experience delays so please leave ample time for your suit to arrive.

Our dog Maximus has a large open wound following a dog bite. After a while our vets sent him home in a suit. It covered the wound but didn't fit great. We wanted a spare so ordered a DogEase suit which has been our favourite ever since. It arrived quickly and despite looking small fits perfectly due to the stretch in the fabric. The close fit is comforting to Max and it also holds a dressing in place if necessary. What's even better is Max can go to the toilet without any owner intervention! In our case we still have to use a cone when Max is alone due to the location of his injury, but that's not an issue for us. We would definitely recommend this product. For those unsure what size we went by weight (Medium) for our long and slender Sheltie. Thanks!

- Louise Harney

Facebook reference 3rd September 2016

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